Here are some steps that you can try if you are having trouble accessing LINKcat: Upgrade your browser to the latest version. See http://browsehappy.com for upgrade information. NOTE: If you are using Windows XP, you must use a browser other than Internet Explorer. Clear your browser's cache. Use a different browser or even a different computer. Reboot your computer or mobile phone/tablet. On an Apple or Android mobile phone or tablet, use the LINKcat mobile app. Alternatively, open your preferred browser on your mobile phone or tablet, and go to www.linkcat.info. For additional assistance, contact your local library.