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LINKcat Help

LINKcat will be offline as new features get added

Library users across the South Central Library System should prepare for down time in the LINKcat app and website beginning at 5pm on Sunday, April 12 and continuing through Thursday, April 16. 

51 member libraries across seven counties are transitioning to a new library catalog management software that will impact the LINKcat website and app where library users check their accounts, place holds, and renew items. During the transition, LINKcat and the LINKcat app will be unavailable, and services will be limited at library locations. During this offline period, due dates on library items will be extended to ensure minimal impact for users. Additionally, overdue fines will not be incurred during this four day period.

A number of features will be added to LINKcat once the new version is unveiled on April 17, including the ability to to manage Overdrive/Libby checkouts and holds from within the LINKcat dashboard. Library users will be able to manage all of their physical and electronic items in one place instead of needing to navigate to another website or app.

Once the transition is complete, LINKcat users will need to reset their password information. Watch LINKcat Help for more information coming soon or contact your local library.

What’s Available In-Library April 12-16

  • Check out materials at the desk with a physical library card
  • Study and meeting rooms
  • Public computers

What’s NOT Available In-Library April 12-16

  • Self-check machines
  • Library catalog computers
  • Ability to check materials 

What’s Available From Home April 12-16

  • Libby and Overdrive (accessed directly through their apps or websites)
  • Library website
  • Online databases (check your local library)

What’s NOT Available From Home April 12-16

  • LINKcat website
  • LINKcat app
  • Ability to place holds or renew items

Additional information about the planned downtime April 12-16 and new features coming to LINKcat will be available in printed materials at libraries and online at https://help.linkcat.info.  

Need help with LINKcat?

Click the menu options on the left for information on different LINKcat features. For additional help with LINKcat, contact your local library.